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Privacy and Data Protection Declaration

Last Updated: January 28, 2026

Palas Instruments (Shanghai) Co., Ltd. (hereinafter referred to as “we” or “Palas China”) takes the security of personal information very seriously. We strictly comply with the Personal Information Protection Law of the People’s Republic of China (PIPL), the Cybersecurity Law, the Data Security Law, and other relevant laws and regulations. This declaration is established to transparently inform you about how we collect, use, store, and protect your personal information.

1. Data Controller
The entity responsible for processing your personal information provided through this website (palas.com.cn) is:
Palas Instruments (Shanghai) Co., Ltd.
5th Floor, Building 6C, No. 650 Shunqing Road, Songjiang District, Shanghai, China 201612
Tel: 021-5785 0190
Email: info@palas.com.cn

For any questions regarding this declaration or to exercise your personal information rights, please contact us via the email address above.

2. How We Process Your Information
We only process your information within the scope permitted by law and for specific, explicit purposes.

2.1 Information You Actively Provide

  • Business Contact and Inquiries: When you contact us via website forms, email, or telephone, we need to process your name, company, contact details, and communication content in order to respond to your request (Legal Basis: Necessary for the conclusion or performance of a contract). Fields marked with “*” are mandatory. Providing additional information may help us handle your request more efficiently but is voluntary.

  • Event Registration: When you register for conferences, seminars, or training we organize, we process the registration information you submit to complete the registration and event organization (Legal Basis: Necessary for the performance of a contract).

  • Job Applications: When you submit your resume through this website, we process your job application information based on your consent (Legal Basis: Your separate consent).

2.2 Information We Collect Automatically

  • Log Files: When you visit our website, to ensure its secure and stable operation (Legal Basis: Our legitimate interests), we automatically collect necessary technical information, including your device’s IP address (which we anonymize as soon as possible after storage), browser type, operating system, time of access, requested pages, and the referring website (if any). This information is used solely for website operation, maintenance, error diagnosis, security protection, and traffic analysis.

  • Cookies and Similar Technologies:

    • Essential Technical Cookies: To ensure basic website functionality (such as maintaining session security and remembering your language preference), we use essential technical cookies. These cookies are necessary for the proper functioning of the website (Legal Basis: Performance of a contract / Our legitimate interests).

    • Analytical and Optimization Cookies: After obtaining your explicit consent, we may use local Chinese website analytics tools (such as Baidu Tongji) to collect anonymous website usage data, helping us analyze page visits and optimize website content and user experience. You can manage your preferences via the cookie banner that appears during your first visit to our website, or refuse or delete these cookies at any time through your browser settings.

3. Data Sharing and International Transfer
We only share your information under the following necessary circumstances:

  • Intra-Group Transfer: As a global affiliate of Palas GmbH, to handle cross-border technical consultations or fulfill globally unified service standards, and in strict compliance with Chinese legal requirements for data export (e.g., completing necessary security assessments or obtaining your separate consent), relevant business data may need to be shared with Palas GmbH in Germany. We will ensure adequate protection of the data through legally binding agreements.

  • Authorized Service Providers: We engage trusted third-party service providers to assist us in operating the website, handling business, and fulfilling orders. This includes, but is not limited to, website hosting providers, email service providers, and logistics service providers. These providers will process information strictly in accordance with our instructions and requirements and are committed to confidentiality.

  • Legal Obligations: We may disclose relevant information if required by judicial or administrative authorities in accordance with the law.

4. Your Personal Information Rights
Under the Personal Information Protection Law, you have the following rights regarding your personal information held by us:

  • Right to access and copy
  • Right to correction and supplementation
  • Right to deletion
  • Right to explanation
  • Right to withdraw consent (without affecting the processing prior to withdrawal)
  • Right to object to processing based on “legitimate interests”

To exercise any of the above rights, please contact us using the details provided in Section 1. We will respond within the statutory timeframe (typically 15 working days). You also have the right to lodge a complaint with the relevant supervisory authority.

5. Information Retention Period
We retain your personal information only for as long as necessary to achieve the processing purposes, or as required by laws and regulations such as the Electronic Commerce Law of the People’s Republic of China. Upon expiration of the retention period, we will securely delete or anonymize the information.

6. Protection of Children’s Information
Our website and services are not directed at children under the age of fourteen. If we inadvertently collect information from a child, we will delete it immediately.

7. Updates to This Declaration
We may update this declaration to adapt to legal changes or business adjustments. The updated version will be published on this page, and the “Last Updated” date will be revised accordingly. Please check this page periodically for updates.